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Author *Topic: Declining Service?  (Read 321 times)
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SEOemotheraphy(1) Ping(1)
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SEOemotheraphy
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« on: August 19, 2011, 10:30:46 PM »


To paymanila,

Now, I can't send a paybill request if I have one the past 3 days. So this means if I have processed a paybill request today (Sat), I cannot send another request until Tuesday or Wednesday. So in my case at the time being, (I'm constantly trying to request for PP -> Gcash funds every other day, if not everyday, which is the nature of by online biz), this is not so good.

Please advise.
« Last Edit: August 19, 2011, 10:50:01 PM by SEOemotheraphy » Logged

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« Reply #1 on: August 19, 2011, 11:54:55 PM »


Hi SEOemotheraphy,

Thank you for your feedback.  We understand your concern, and as you pointed out earlier (before you edit your own post), the code and the one-transaction-every-3-days was put there for a reason.

Security issue is one major issue.  Another is the frequency of which the number of transactions we do.  Since you are a long time VERIFIED member, the limit of which your requests are made is not an issue.  So even after every 3 days, we can still service the amount you need.

Regarding the response time on the issuance of "code," we are trying to modify it, to make it faster, without really sacrificing the integrity.  This is one improvement we are trying to implement soon.  As for the 3-day rule, we regret to inform you that it will really be an inconvenience to some, but rest assured, we wont stop looking for a win-win solution.

 drinks

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