PayBill FAQ

PayBill Frequently Asked Questions:

1. What is PayBill?
PayBill is one of the innovative way to pay by PayManila that allows you to pay your utilities back home, regardless of where you are in the world.

2. Who can Pay through PayBill?
Virtually anyone who are using services of the utility companies listed below can pay through PayBill. However, OFWs, who are "away" from home can benefit most from PayBill. We ensure the utilities bill of your family are paid every month, and on time.

3. What utilities can I pay through PayBill?
You can pay your Meralco, PLDT, Smart, Globe, Sun, Maynilad Waters, Destiny Cable and Sky Cable bills via PayBill, but make sure your statements are not yet due. PayBill can also help you with other types of utilities not listed here; just contact us and we will try to assist you in every way we can.

Disclaimer:
Processing of payments may take up to two (2) business days. Be aware that PayManila is just a payment processor; we will not be held accountable if the payments do not reach before your bill’s due date.

4. How Can I Pay?
We offer several methods of payment. USD payments can be sent via PayPal, Alertpay or Liberty Reserve. We also accept USD notes sent to us. PHP (Philippine Peso) payments can be completed by making an online bank transfer to our Unionbank savings account.

For unverified members, here are some pre-requisites:
* The status of your Paypal and/or AlertPay accounts should be verified.
* Join, and be a member of this .
* Make sure you have been “verified” by PayManila. HERE’S HOW
* Accepting of AlertPay and LibertyReserve e-currency is subject to approval.

5. How long will the process take?
From the time that we receive your request, processing of payments may take up to two (2) business days. Be aware that PayManila we will not be held accountable if the payments do not reach before your bill's due date.

6. If I wanted to pay in PHP, is that possible?
Yes, for a INTRODUCTORY FEE of P25 per transaction (regular fee: PhP50) only, you can send us payment in Philippine Peso (PhP) online to our Unionbank account, and we will pay your utility bills for you.

7. Where can I make the payment request?
Use our PayBill form, or post your request IN THIS THREAD.

8. What other "special services" do you offer for our e-currencies?
YM us at paymanila@yahoo.com, and we will discuss this via chat. For special services, our fees usually start at 1$ or 10%, whichever is higher. For the regular services, you can check them out at http://paymanila.com/paybill.php.

9. If we have more questions, where can we submit them?
Register as a member of this forum, then post your questions here. You can catch us online at Yahoo Messenger - paymanila@yahoo.com

NOTE: Kindly post your questions regarding PayManila in general HERE, as we are trying to make these FAQ listing as comprehensive as possible. We shall update this FIRST POST of this thread for reference to all readers. For our services' FAQ, there is an individual folder for that - PayBill, ELoad Service and SmartMoney to Gcash Transfer.

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