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PayManila Forum > Member's Lounge > Local and Global News (Moderator: rayter) > Poor English will cost RP call centers
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Author *Topic: Poor English will cost RP call centers  (Read 342 times)
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rayter
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« on: June 17, 2009, 07:25:45 AM »

EXPERT SAYS
Poor English will cost RP call centers

By Alexander Villafania
INQUIRER.net
First Posted 19:37:00 06/17/2009

MANILA, Philippines—The country’s business process outsourcing industry should maintain its high standards in spoken English training if it wants to stay ahead in the cutthroat global outsourced call center industry, a report said.

Quoting an Australian English language academic Paul Robertson, the report published in CallCentres.Net said poor English teaching methods could also lead to fewer Filipinos who could speak English fluently.

Full article here: http://technology.inquirer.net/infotech/infotech/view/20090617-211030/Poor-English-will-cost-RP-call-centers
« Last Edit: June 17, 2009, 06:48:17 PM by rayter » Logged
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« Reply #1 on: June 17, 2009, 06:37:02 PM »

Akala ko ba, we are the best in Engish proficiency in this side of the world?



 nono
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